Frequently Asked Questions

Why should I book using this website?

By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

What is the earliest I can Check-in?

Standard check-in time is 2pm.

Can I arrive late?

Yes, please give us a call if you're wanting to arrive after 9pm.

Are your rooms non-smoking?

Yes, all rooms at Golden Palms Motel are non-smoking.

Do you have a restaurant?

We are located right next door to Grovedale Hotel which has a restaurant and sportsman bar.

Do you have wireless internet in guest rooms?

Yes, we provide free WIFI internet to all of our rooms.

Do you have an outdoor entertainment area?

Yes, we have a BBQ area.

How close are you to the shops?

2 minutes by car to Waurn Ponds Shopping Centre with a range of shops, including Woolworths, Coles, and an Cinema Complex.

How close are you to restaurants?

Grovedale Hotel next door has Licenced Restaurant and Bar, We are also within 5 minutes by car of number of restaurants and fast food outlets including, McDonalds, Subway, Hungry Jacks, Red Rooster, Dominos Pizza, Chinese, Indian, and Thai. Please visit Google Maps for a detailed list.

Do you have Foxtel?

Yes, in all rooms.

What is your Cancellation Policy?

Cancellations must be made at least 48 hours prior to check in date and time. Cancellations received less 48 than hours, the full amount for the first cancelled night will be charged.

How do I guarantee my booking?

Credit card details are required to secure room booking.